Your privacy, made clear.

Interpretation

Words whose initial letter is capitalised have the meanings defined under the following conditions. The following definitions have the same meaning whether they appear in the singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of it.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
• Application means the software program provided by the Company and downloaded by you on any electronic device.
• Company (also referred to as “the Company”, “We”, “Us” or “Our”) means ONGLOW SRL, Viale Giovanni Prati 33, 38066 Riva del Garda (TN), Italy, VAT number and tax code 02843500220.
• Device means any device that can access the Service, such as a computer, a mobile phone or a digital tablet.
• Personal Data means any information relating to an identified or identifiable natural person.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
• Usage Data means data collected automatically, generated either by the use of the Service or by the Service infrastructure itself, for example the duration of a page visit.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Types of data collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• email address;
• first and last name;
• phone number;
• address, State, Province, ZIP/postal code and City;
• Usage Data.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s IP address, browser type and version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service through a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

While using our Application, in order to provide features of the Application, we may collect, with your prior permission, information about your location.

We use this information to provide features of our Service and to improve and customise it. The information may be uploaded to the Company’s servers and/or to a Service Provider’s servers, or it may simply be stored on your Device.

You can enable or disable access to this information at any time through your Device settings.

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service, including to monitor the usage of the Service.
• To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide gives you access to various features available to registered users.
• For the performance of a contract: the development, compliance and performance of the purchase contract for the products, items or services you have purchased, or of any other contract with us through the Service.
• To contact you, with your prior consent: by email, telephone calls, SMS or other equivalent forms of electronic communication, such as the Application’s push notifications, regarding updates or informative communications related to the functionalities, products or contracted services, including security updates. You can withdraw your consent at any time through the available settings or by contacting the Company.
• To provide you with news, special offers and general information about other goods, services and events similar to those you have already purchased or enquired about. Where permitted by law, these communications may be sent by email, and you can opt out at any time through the unsubscribe link included in every communication or by contacting the Company.
• To manage your requests: to handle and respond to your requests.
• Business transactions: to evaluate or carry out a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our assets.
• Other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and improving the Service, our products, services, marketing and your experience. These activities are carried out on anonymised data or, where they involve the processing of Personal Data, with your prior consent.

We may share your personal information only with Service Providers that process data on behalf of the Company and are appointed as data processors under Article 28 of Regulation (EU) 2016/679, to the extent necessary to provide and support the Service.

Any disclosure to other parties for their own purposes will only take place where there is an appropriate legal basis and, where required, with your specific prior consent.

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes and enforce our agreements.

Usage Data is generally retained for shorter periods, unless legal obligations or the need for security and improvement of the Service require otherwise.

Transfer

Your data may be transferred to and stored on computers located within the European Economic Area.

Disclosure

Business transactions. In the event of a merger, acquisition or asset sale, your Personal Data may be transferred.

Judicial authorities. The Company may disclose your Personal Data if required to do so by law.

Other legal requirements. The Company may disclose Personal Data to comply with legal obligations, protect rights, prevent wrongdoing or protect public safety.

The security of your Personal Data is important to us, but no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

The Service is not intended for anyone under the age of 14. We do not knowingly collect Personal Data from children under 14.

Links to third-party websites

The Service may contain links to third-party websites. We are not responsible for their privacy policies or practices.

Changes to this Privacy Policy

We may update this Privacy Policy. Changes will be posted on this page and communicated by email or through a notice on the Service.

We recommend that you review this Policy periodically.