Support
How we can help
Here you will find every way to reach us, our response times and what to include when you write, so we can solve it on the first message.
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Support
Here you will find every way to reach us, our response times and what to include when you write, so we can solve it on the first message.
The fastest channel, and the right one to book, reschedule or cancel an appointment.
Message us on WhatsAppFor reports, complaints, invoicing and requests about your personal data. Write to admin@onglow.it.
admin@onglow.itWhen we reply
Monday to Friday, 9:00 to 18:00. We reply within one working day of receiving your message.
With this information we can close your request without having to write back for details:
Message us on WhatsApp as soon as you know you cannot make it: we will notify the practitioner and reschedule the appointment for you. The earlier you tell us, the easier it is to find an alternative.
You can ask us at any time to access, correct or delete your data. Write to admin@onglow.it: we reply within 30 days, as required by the GDPR.